Terms and Conditions

Last Updated: October 2026

Welcome to Sruthi Silks. These Terms and Conditions govern your use of our website and the purchase of sarees and other products from our store. By accessing our website or placing an order, you agree to these terms.

1. About Sruthi Silks

Sruthi Silks offers sarees and related products for customers seeking traditional, ethnic, festive, and bridal wear.

Store Address:
Opposite Abirami Theatre,
Co-operative Colony,
Karamadai Road,
Mettupalayam, Coimbatore,
Tamil Nadu – 641301, India.

Contact: +91 95009 93465

2. Products and Descriptions

We make reasonable efforts to display accurate product descriptions, colours, images, fabric details, and prices. However, actual product colours may vary slightly due to lighting, photography, and screen settings.

Handloom and traditional sarees may have minor variations in texture, weaving, colour, or design. Such variations may be characteristic of the product.

3. Pricing and Payments

All product prices will be displayed on the website. Applicable shipping charges, taxes, and other fees, where relevant, will be communicated during checkout.

Orders are subject to payment verification and confirmation. Sruthi Silks reserves the right to correct pricing errors and contact customers if an order requires clarification.

4. Orders and Cancellations

After placing an order, customers should check their order details carefully, including the product, colour, quantity, delivery address, and contact number.

Order cancellation requests should be made as soon as possible by contacting our customer support team. Cancellation may not be possible once an order has been dispatched.

5. Shipping and Delivery

Orders will be processed and shipped according to our Delivery & Shipping Policy. Delivery timelines are estimates and may be affected by courier delays, public holidays, weather, or circumstances beyond our control.

6. Returns and Exchanges

Returns, exchanges, and refunds are subject to our Return & Exchange Policy. Customers should review the applicable conditions before purchasing.

7. Intellectual Property

All website content, including product photographs, text, logos, graphics, and designs, belongs to Sruthi Silks or its respective rights holders. Reproduction or commercial use without permission is prohibited.

8. Website Use

Customers agree not to misuse the website, submit fraudulent orders, interfere with website operations, or use the website for unlawful activities.

9. Limitation of Liability

To the extent permitted by applicable law, Sruthi Silks shall not be responsible for indirect losses arising from website interruptions or delays beyond our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.